Key Responsibilities:
1. Identity & Access Management (IAM)

Architect, manage, and optimize Okta and Active Directory environments.
Own SSO integrations, MFA policies, lifecycle automation, and identity governance.
Design automated provisioning/deprovisioning workflows using APIs and scripting.
Enforce least-privilege access models and compliance-aligned access policies.
Manage password policies, authentication standards, and secure access practices.

2. Cloud, SaaS, & Collaboration Platforms

Administer Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Security &
Compliance).
Manage SaaS integrations and ensure secure interoperability across systems.
Support AWS and hybrid cloud infrastructure operations.
Maintain collaboration, messaging, and productivity platform health and governance.

3. Virtualization & Infrastructure Platforms

Manage Nutanix clusters, virtualization environments (AHV/VMware), and supporting
storage/network infrastructure.
Oversee Windows Server, Linux systems, and core services.
Support server room operations, rack infrastructure, and physical systems as needed.
Implement lifecycle management including patching, upgrades, and hardware refresh
planning.

4. Endpoint and Device Management

Manage endpoint platforms including Intune, JAMF, Workspace ONE, Carbon Black,
and patch management tools.
Maintain compliance baselines across macOS, Windows, and Linux devices.
Implement endpoint monitoring, configuration enforcement, and vulnerability
remediation.
Ensure secure deployment and update processes across all endpoints.

5. Automation and Platform Engineering

Replace manual administrative workflows with automated pipelines and scripted
solutions.
Develop automation using Python (primary), PowerShell, and Bash.
Integrate with Okta SDKs, Microsoft Graph API, Nutanix APIs, REST APIs, and other
platform frameworks.
Build Infrastructure-as-Code and configuration management solutions where
applicable.
Automate audit reporting, monitoring responses, and operational workflows.

6. Monitoring, Observability, & Incident Management

Design and maintain monitoring and alerting across applications, endpoints, and
infrastructure.
Leverage tools such as Splunk, Tenable, BigFix, and related platforms.
Improve system observability through metrics, logging, and external system outputs.
Lead incident detection, response, remediation, and root cause analysis.
Conduct post-incident reviews and implement corrective and preventative
improvements.

7. Security and Compliance

8. IT Operations and Governance

Develop and enforce system usage policies, documentation standards, and operational best practices
Establish structured change management and release processes.
Support helpdesk and IT operations maturity, ensuring scalable service delivery.
Partner cross-functionally with DevOps, Security, Engineering, and Business teams.
Manage vendor relationships and escalation processes (Microsoft, Okta, Nutanix, etc.).

SR. SYSTEMS ADMINISTRATOR