Make your next big career move by applying as KMC Solutions’ next TALENT ACQUISITION OPERATIONS!

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #17 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

On top of your salary, here are the exciting benefits you can look forward to:

Health Insurance/HMO
Enjoy unlimited MadMax Coffee
Diverse learning & growth opportunities
Accessible Cloud HR platform (Sprout)
Above standard leaves

The main responsibilities of a TALENT ACQUISITION OPERATIONS include:

Schedule candidate virtual (Zoom) interviews for the Global Recruiters team through GoodTime.io and our ATS (Greenhouse)
Use Jira Service Desk as our ticketing system to provide support to the Recruiters in scheduling, job and offer approvals, and to all other employees
Manage day-of-interview operations (point of contact for candidates to ensure virtual interview experience is frictionless)
Develop and implement strategies, workflows, and processes to make the talent-acquisition process seamless and scalable
Assist with ATS (Greenhouse) optimization and training (including documentation in our company wiki)
Maintain high integrity and accuracy of ATS (Greenhouse) data and all other tools
Partner with Business Operations, People Team, and Talent Acquisition teams to optimize processes, workflow, and reporting
Provide Tier 1 support and day-to-day issue resolution to end-users of our ATS (Greenhouse)

To apply, you must be an expert on the following requirements:

Fully remote position
Bachelor’s degree or equivalent work experience
1+ years of experience in Talent Acquisition/Human Resources/Administration preferred
Exposure to Applicant Tracking System (ATS) Greenhouse preferred
Fast-growing startup experience preferred
Excellent analytical/quantitative skills and the proven ability to translate analysis into actionable tasks
Exceptional interpersonal skills with the keen ability to develop rapport with diverse candidates
Ability to develop strong trusting relationships in a demanding and high-performing work environment
Exceptional attention to detail and a sense of urgency when dealing with urgent requests

It will also be favorable if you are knowledgeable in:

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TALENT ACQUISITION OPERATIONS

TALENT ACQUISITION OPERATIONS

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